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Privacy policy

What we collect when you visit our website or get in touch, how we use it, and the choices you have. Short version: we collect very little, we never sell it, and we never use it to train AI.

Last updated October 20, 2026

1. Who we are

Happy Hands (“we,” “us”) is operated by [PLACEHOLDER: legal entity name, e.g. Happy Hands LLC], [PLACEHOLDER: mailing address]. We design, build, and run custom workflow tools and AI agents for businesses. This policy covers our website, happyhands.ai, and the messages you send us.

2. What this policy covers

This policy covers information about visitors to our website and people who contact us. If your company is a client, the data we handle inside the tools we build and run for you is governed by your agreement with us, and by the commitments summarized in the section “Data we handle for clients” below.

3. What we collect

What you give us. When you fill in our contact form or email us, we receive what you choose to send, such as:

  • Your name and work email
  • Your company name and website
  • A description of the workflow you’d like help with, including any figures from our cost calculator that you choose to send

What our host records automatically. Our website is hosted by Vercel. Like any web host, it processes standard technical information to deliver and protect the site, such as your IP address, browser type, the pages you request, and the time of the request.

What your browser stores. We don’t set cookies, and we don’t use analytics, advertising, or third-party tracking tools. The site saves your light or dark mode choice in your browser’s local storage, and if you use the cost calculator, it keeps a short summary in session storage so it can fill in the contact form for you. Neither leaves your browser unless you submit the form.

4. How we use it

We use your information to:

  • Reply to you and set up a discovery call
  • Understand your workflow and prepare a proposal
  • Provide our services, if you become a client
  • Run, secure, and improve our website
  • Meet our legal obligations

We don’t sell your information, and we don’t share it with anyone for their own advertising.

5. AI and your information

We never use your information, or any client’s data, to train AI models.

6. Who we share it with

We share information only as needed to run our business:

  • Service providers who work on our behalf, such as our website host (Vercel), the service that delivers contact form messages to our inbox, and our email provider. They may use it only to provide their service to us.
  • When the law requires it, or to protect our rights, our clients, or others.
  • In a business transfer, such as a merger or sale, where the new owner keeps the same commitments.

7. Data we handle for clients

For clients, the details are set out in each client agreement. Our standing commitments are:

  • Each client gets its own private environment and database, not shared with other clients
  • Data is hosted in the United States (Virginia), on hosting infrastructure audited to SOC 2 Type II
  • Data is encrypted in transit and at rest, and backed up daily
  • Access is role-based, and a change log records changes, including actions taken by AI agents
  • Client data is never used to train AI models
  • When an engagement ends, we export the client’s data to them and delete our copy within 30 days

More detail is in our Trust Center.

8. How long we keep it

We keep inquiry information for as long as we need it to talk with you and, if you become a client, for the length of our relationship and any period the law requires. If we don’t end up working together, we delete inquiry information after [PLACEHOLDER: retention period, e.g. 24 months]. Our host keeps its technical logs for a limited time under its own policies.

9. Your choices and rights

You can ask us to show you, correct, or delete the information we hold about you, or to stop contacting you. Email us at [PLACEHOLDER: public contact email] and we’ll respond within 30 days. We may need to confirm your identity first.

Depending on where you live, such as California, you may have additional rights under local law. We don’t sell or “share” personal information as those laws define it, and we won’t treat you differently for using your rights.

10. Security

We protect information with encryption, access controls, and hosting on audited infrastructure. No system is perfectly secure, but we work hard to keep your information safe, and we’ll tell you as the law requires if a breach affects you.

11. Children

Our website and services are for businesses. They aren’t directed to children under 16, and we don’t knowingly collect their information.

12. Visitors outside the United States

We’re based in the United States, and we process and store information here. If you contact us from elsewhere, your information will be transferred to the United States.

13. Changes to this policy

If we change this policy, we’ll post the new version here and update the date at the top. If a change is significant, we’ll make that clear on this page.

14. Contact us

Questions about privacy? Email [PLACEHOLDER: public contact email], or write to [PLACEHOLDER: legal entity name, e.g. Happy Hands LLC], [PLACEHOLDER: mailing address].

See also our terms of use and our Trust Center.