Quoting, follow-up, and the sales pipeline
Quotes were priced by hand on paper, kept in manila folders, and typed up as contracts by someone else. We put the whole process in one tool: it prices the job, publishes it to the ERP, writes the contract proposal, and follows the deal until it’s won or lost. A proposal now takes 90% less time to put together.

Job Name
Store 7 checkout and service counters
Deal D-2380 · Store 7 checkout and service counters
New Customer
Date
10/16/2026
Opportunity ID
D-2380
Harbor Fresh Market (C1001)
Deal page · ERP ↗
Quote #
PQ-1428
Harbor Fresh Market (C1001)
ERP ↗
Salesperson
Priya Shah
Sets Project Manager on the quote in the ERP
DealD-2380OpenQuoting
Ellen Marsh · (603) 555-0110 · Last contact Oct 16 · Call · 3 contacts on file
A. Counters and casework
Section Total $39,690.00
| Item | Description | Qty | Unit | Unit price | Total |
|---|---|---|---|---|---|
| CTR-CHK-6 | Checkout counter, laminate, 6 ft | 8 | ea | $2,450.00 | $19,600.00 |
| CTR-DELI | Deli service counter, solid-surface top | 1 | ea | $8,900.00 | $8,900.00 |
| DSK-SVC | Customer service desk with transaction top | 1 | ea | $6,750.00 | $6,750.00 |
| CAB-BASE | Bakery display base cabinets | 24 | LF | $185.00 | $4,440.00 |
Contract Proposal
Builds the contract proposal from ERP quote PQ-1428: scope, price, terms and a signature page, as a PDF in the project folder. Generating again makes a new revision.
SUBJECT — printed at the top of the proposal, one line per row.reset
Checkout lanes, deli counter and customer service desk
ATTN override
Blank = quote contact
Dear … override
Blank = contact first name
LOCATION override
Blank = project address from quote
Terms
50% deposit.
Preparer initials
PS
Revision note — kept on file, not printed
“Added the bakery cabinets”
Rev 1 prints: $54,948.00
Previous revisions
Rev 1PQ-1428 Contract Proposal Rev 1…$54,948.00☆ Current10/17/2026
FERNMOOR MILLWORK
Counters · casework · fixtures
Dover, New Hampshire
(603) 555-0170
CONTRACT PROPOSAL
TOHarbor Fresh Market
PROPOSALPQ-1428, Rev 1
ATTNEllen Marsh, Store Development
DATEOctober 16, 2026
PROJECTStore 7 checkout and service counters
DEALD-2380
LOCATION410 Harbor Road, Portsmouth, NH
PREPAREDPriya Shah
Dear Ellen,
Thank you for the chance to quote the Store 7 front end. We propose to build, deliver and install the following, to the layout we measured on site, with the installation done after hours so the store stays open.
SCOPE AND PRICE
| Description | Qty | Unit | Unit price | Amount |
|---|---|---|---|---|
| A. Counters and casework | $39,690.00 | |||
| Checkout counter, laminate, 6 ft | 8 | ea | $2,450.00 | $19,600.00 |
| Deli service counter, solid-surface top | 1 | ea | $8,900.00 | $8,900.00 |
| Customer service desk with transaction top | 1 | ea | $6,750.00 | $6,750.00 |
| Bakery display base cabinets | 24 | LF | $185.00 | $4,440.00 |
| B. Tops and hardware | $7,708.00 | |||
| Quartz countertops, 3 cm, eased edge | 96 | SF | $68.00 | $6,528.00 |
| Hardware, grommets and cord management | 1 | lot | $1,180.00 | $1,180.00 |
| C. Shop and field | $7,550.00 | |||
| Shop drawings and field measure | 1 | lot | $1,650.00 | $1,650.00 |
| Delivery and installation, after hours | 1 | lot | $5,900.00 | $5,900.00 |
| BASE PRICE | $54,948.00 | |||
INCLUDED
- Shop drawings for your approval before we build
- Laminate and quartz from the samples you approve
- Delivery, setting, scribing and anchoring
- Removal of our packaging and debris
NOT INCLUDED
- Electrical and data to the counters
- Point-of-sale equipment and scales
- Demolition of the existing counters
- Floor finishes and patching
FERNMOOR MILLWORK
Counters · casework · fixtures
Proposal PQ-1428, Rev 1
Page 2 of 2
SCHEDULE
Shop drawings within ten working days of the signed proposal and deposit. Build begins when the drawings are approved. Installation at night over four working nights, planned for the second week of January.
TERMS
- 50% deposit with the signed proposal; balance due on completion.
- Prices hold for 30 days from the date of this proposal.
- Changes after the drawings are approved are priced as a change order before the work is done.
- Our work is guaranteed against defects in materials and workmanship for one year from installation.
ACCEPTANCE
The scope, price and terms above are accepted. Fernmoor Millwork is authorized to proceed.
Signature, Harbor Fresh Market
Date
Printed name and title
Signature, Fernmoor Millwork
- Result
- Proposals in minutes instead of hours; the win rate up 15% in the first month
- AI
- An assistant that answers how-to questions and reads the pipeline
- Replaced
- Pricing sheets done by hand, manila folders, follow-ups kept in each salesperson’s office, and contracts typed up by someone else


















