Customer examples

Tools we’ve built.

We build custom tools for all kinds of businesses. Here is more of that work: three companies, five tools. Every screen shows sample data.

  • 5 workflows
  • 3 companies
  • 3 with live screen clips

Every workflow

WorkflowResultOpen
Quoting and the pipelineA manufacturer and installer90% less time to put a proposal together
Install schedulingA manufacturer and installerJobs arrive from the ERP when a quote is won
CollectionsA manufacturer and installer50%+ drop in outstanding AR after it went in
Bookkeeping and project costsA residential developerThe agent codes most of the volume on its own
Sales portalA manufacturer with a network of sales repsReps see their accounts, orders, and commission.

5 of 5 workflows · Every screen shows sample data

Every workflow

SalesA manufacturer and installer

Quoting, follow-up, and the sales pipeline

Quotes were priced by hand on paper, kept in manila folders, and typed up as contracts by someone else. We put the whole process in one tool: it prices the job, publishes it to the ERP, writes the contract proposal, and follows the deal until it’s won or lost. A proposal now takes 90% less time to put together.

A priced job in the quoting tool: the deal with its contact and next follow-up, the counters and casework priced line by line, and a $54,948 total. The clip publishes it to the ERP, opens the contract proposal, generates it, and opens the PDF.
FPricingEstimatesOpportunitiesCustomersLeadsFollow-ups··· More Store 7 checkout and se…DraftSavedPR

Job Name

Store 7 checkout and service counters

Deal D-2380 · Store 7 checkout and service counters

New Customer

Date

10/16/2026

Opportunity ID

D-2380

Harbor Fresh Market (C1001)

Deal page · ERP ↗

Quote #

PQ-1428

Harbor Fresh Market (C1001)

ERP ↗

Salesperson

Priya Shah

Sets Project Manager on the quote in the ERP

DealD-2380OpenQuoting

Ellen Marsh · (603) 555-0110 · Last contact Oct 16 · Call · 3 contacts on file

Follow up Oct 20

A. Counters and casework

Section Total $39,690.00

ItemDescriptionQtyUnitUnit priceTotal
CTR-CHK-6Checkout counter, laminate, 6 ft8ea$2,450.00$19,600.00
CTR-DELIDeli service counter, solid-surface top1ea$8,900.00$8,900.00
DSK-SVCCustomer service desk with transaction top1ea$6,750.00$6,750.00
CAB-BASEBakery display base cabinets24LF$185.00$4,440.00
Notes 3
Grand total$54,948.00
Round sections up to whole $Discount%$$0.00Include sales tax (from the ERP)
● Publish✓ Publish›○ Documents● Documents›○ Review›○ Delivered
Publish to ERP Contract Proposal Ready for ReviewPublish to ERP firstDeposit InvoiceMore
Published 8 line(s) to ERP quote PQ-1428, confirmed on the quote
Saved PQ-1428 Contract Proposal Rev 1.pdf to the project folder

Contract Proposal

Builds the contract proposal from ERP quote PQ-1428: scope, price, terms and a signature page, as a PDF in the project folder. Generating again makes a new revision.

SUBJECT — printed at the top of the proposal, one line per row.reset

Checkout lanes, deli counter and customer service desk

ATTN override

Blank = quote contact

Dear … override

Blank = contact first name

LOCATION override

Blank = project address from quote

Terms

50% deposit.

Preparer initials

PS

Revision note — kept on file, not printed

“Added the bakery cabinets”

Rev 1 prints: $54,948.00

Previous revisions

Rev 1PQ-1428 Contract Proposal Rev 1…$54,948.00☆ Current10/17/2026

CloseGenerate PDF
PQ-1428 Contract Proposal Rev 1.pdf1 / 22 / 2— 100% +
⚠

FERNMOOR MILLWORK

Counters · casework · fixtures

Dover, New Hampshire
(603) 555-0170

CONTRACT PROPOSAL

TOHarbor Fresh Market

PROPOSALPQ-1428, Rev 1

ATTNEllen Marsh, Store Development

DATEOctober 16, 2026

PROJECTStore 7 checkout and service counters

DEALD-2380

LOCATION410 Harbor Road, Portsmouth, NH

PREPAREDPriya Shah

Dear Ellen,

Thank you for the chance to quote the Store 7 front end. We propose to build, deliver and install the following, to the layout we measured on site, with the installation done after hours so the store stays open.

SCOPE AND PRICE

DescriptionQtyUnitUnit priceAmount
A. Counters and casework$39,690.00
Checkout counter, laminate, 6 ft8ea$2,450.00$19,600.00
Deli service counter, solid-surface top1ea$8,900.00$8,900.00
Customer service desk with transaction top1ea$6,750.00$6,750.00
Bakery display base cabinets24LF$185.00$4,440.00
B. Tops and hardware$7,708.00
Quartz countertops, 3 cm, eased edge96SF$68.00$6,528.00
Hardware, grommets and cord management1lot$1,180.00$1,180.00
C. Shop and field$7,550.00
Shop drawings and field measure1lot$1,650.00$1,650.00
Delivery and installation, after hours1lot$5,900.00$5,900.00
BASE PRICE$54,948.00

INCLUDED

  • Shop drawings for your approval before we build
  • Laminate and quartz from the samples you approve
  • Delivery, setting, scribing and anchoring
  • Removal of our packaging and debris

NOT INCLUDED

  • Electrical and data to the counters
  • Point-of-sale equipment and scales
  • Demolition of the existing counters
  • Floor finishes and patching
⚠

FERNMOOR MILLWORK

Counters · casework · fixtures

Proposal PQ-1428, Rev 1
Page 2 of 2

SCHEDULE

Shop drawings within ten working days of the signed proposal and deposit. Build begins when the drawings are approved. Installation at night over four working nights, planned for the second week of January.

TERMS

  • 50% deposit with the signed proposal; balance due on completion.
  • Prices hold for 30 days from the date of this proposal.
  • Changes after the drawings are approved are priced as a change order before the work is done.
  • Our work is guaranteed against defects in materials and workmanship for one year from installation.

ACCEPTANCE

The scope, price and terms above are accepted. Fernmoor Millwork is authorized to proceed.

Signature, Harbor Fresh Market

Date

Printed name and title

Signature, Fernmoor Millwork

From a priced job to the contract: publish it to the ERP, then generate the proposal as a PDF. The product line here is made up.
Result
Proposals in minutes instead of hours; the win rate up 15% in the first month
AI
An assistant that answers how-to questions and reads the pipeline
Replaced
Pricing sheets done by hand, manila folders, follow-ups kept in each salesperson’s office, and contracts typed up by someone else
Read the full story

Customer

A manufacturer and installer

The company ran on paper and spreadsheets. Quoting came first, then scheduling and collections, one tool at a time. A won quote becomes a job on the schedule, and its invoices land in collections, all through the ERP the company already runs.

Quoting, follow-up, and the pipeline

Nothing about quoting was digital. Each job was priced by hand on a printed sheet, with a pencil and a calculator, and the sheet went into a manila folder. Another person typed it up as a contract and handed it back to go to the customer. Each salesperson kept their own follow-ups in folders in their office.

Now it’s one tool. The salesperson prices the job from the price book, publishes it to the ERP, and generates the contract proposal as a PDF, with no one retyping it. Every open quote has its next follow-up, and notes and to-dos sit on the customer, deal, or quote they’re about. A proposal that took hours takes minutes. Follow-ups went up, and the win rate rose 15% in the first month.

90%less time to put a proposal together

Read the full story

Scheduling the installs

Five weeks of installs at a glance, every crew’s next three weeks on one grid, and a map of the jobs with each installer’s travel range. Drag a job to move it. Each job shows which steps are done, from deposit to drawings, and the schedule warns when a crew is booked on a job whose drawings aren’t approved yet. It replaced a Trello board, spreadsheets, and an Access database, and brought what lived in people’s heads into one place.

It runs 50 to 100 jobs at a time, balancing what the shop has to build, and when, against the crews and installers who put it in. Then we added AI agents: they read the scheduling email, file each message on its job, and check the schedule against set rules to flag problems before they happen. They’re advisory. The company chose to have a person make every scheduling decision.

  • Jobs arrive from the ERP when a quote is won
  • 50 to 100 jobs at once, with the shop’s schedule and the crews’
  • AI agents flag problems; a person makes every decision
  • Jobs at risk are flagged three weeks out
  • Crews, trucks, shop days, and time off on one grid
Read the full story

Collections, with every conversation on the account

Collections had been largely reactive. Now every call, email, meeting, and promise on an account sits in one timeline, so whoever picks up the phone knows the last thing that was said. Follow-ups come due on the dashboard. Reminder letters are drafted as invoices age and wait in an outbox until a person approves them. Nothing goes to a customer without someone’s OK. The finance team runs it every day.

  • Invoices and payments synced from the ERP
  • Promises tracked until they’re kept or broken
  • Statements with or without late interest, in a click

50%+drop in outstanding AR after it went in

Read the full story

Customer

A residential developer

A builder with several houses under way at once, each with its own costs and its own loans. It replaced a part-time bookkeeper with us.

Bookkeeping and project costs, run for them

The builder is too small for a full-time bookkeeper, and kept hiring and training part-time ones, so the books came out different every time. Now we run them. Every bank and card transaction arrives on its own, and an AI agent codes each one to a house and a cost type, reading checks from a photo. Most come back sure enough to approve in one click. We review the few it isn’t sure of, ask the builder only when a question needs them, and every correction teaches the agent.

It knows the entries a builder’s books need: each check and card charge to its house and cost type, a loan’s interest and draws from the lender’s statement, and a sold house’s cost moved to cost of sale. A person approves each one, and the books stay in QuickBooks.

  • The agent codes most of the volume on its own
  • Cost to date and loan balance for every house
  • A person approves every entry
Read the full story

Customer

A manufacturer with a network of sales reps

Independent rep agencies sell the product line, and distributors buy it. Both need to know what was ordered, what shipped, and what’s in stock.

One portal for reps, customers, and the sales team

Reps see their accounts, orders, and commission. Customers drop in a purchase order, the lines fill in, and each line shows when it ships from the stock on hand. The sales team sees the whole business, by agency, by state, and by month.

Read the full story

What should your first tool be?

Tell us about the workflow that eats your team’s week. We’ll listen, then sketch the first tool with you.