Your data is safe with us. Here’s exactly how.

The questions owners ask us

• Is my data kept separate from other businesses?

  Yes. You get your own private environment and your own database. Nothing is shared with other clients.

• Where is my data stored?

  In the United States, in Virginia, on hosting infrastructure that is audited to SOC 2 Type II.

• Is it encrypted?

  Yes. It’s encrypted while it moves between systems and while it’s stored.

• What if something goes wrong?

  Your data is backed up every day.

• Who on my team can see what?

  You decide. Access is based on each person’s role, so people see only what they need.

• Can I see what the AI did?

  Yes. A change log covers changes, including actions taken by AI agents.

• Do you train AI on my data?

  No. Your data is never used to train AI models.

• What if we stop working together?

  We export your data to you, and we delete our copy within 30 days.

Words you might hear, in plain English

SOC 2 Type II

An independent audit that checks how a company protects data, over a period of months. Our hosting infrastructure has passed this audit.

Encrypted in transit

Your data is scrambled while it travels between systems, so it can’t be read along the way.

Encrypted at rest

Your data is scrambled while it’s stored, so it can’t be read if someone gets the files.

Role-based access

Each person gets access based on their job. A field tech doesn’t see payroll; your bookkeeper does.

Change log

A running record of what changed, when, and by whom, including the AI.

The SOC 2 Type II audit applies to our hosting infrastructure.